Data Deletion Instructions

You can delete your PixPlug account and all data connected to it at any time, using any of the options below.

Option 1 — Delete your account in the app (immediate)

1. Sign in at PixPlug.
2. Open Account settings (the person icon at the top right).
3. In the Delete account section, type DELETE and click Delete my account.

This immediately and permanently deletes:

• your login, profile and team memberships;
• every brand you are the only owner of, including its posts, uploaded media, schedules, analytics and activity history;
• all connected Facebook Page, Instagram and TikTok accounts in those brands and their stored access tokens.

Brands that have another owner remain with that owner; only your membership is removed.

Option 2 — Disconnect a single social account

In a brand, open Connections and click Disconnect on the account. Its stored tokens and account record are deleted immediately. Posts already published on Facebook, Instagram or TikTok stay on those platforms and must be removed there.

Option 3 — Remove the app from Facebook / Instagram / TikTok

• Facebook: Settings & privacy → Settings → Business integrations (or Apps and websites) → select PixPlug → Remove.
• Instagram: Settings → Website permissions → Apps and websites → PixPlug → Remove.
• TikTok: Settings and privacy → Security → Manage app permissions → PixPlug → Remove access.

This revokes our access immediately. To also delete the data we already stored, use Option 1 or Option 4.

Option 4 — Request deletion by email

If you cannot sign in, email mago@reifax.com with the subject "Data deletion request" from the email address on your account. We will confirm the request and complete deletion within 30 days, then reply to confirm.

Operated by Rei Property Fax LLC.